Cowon UK Repair Centre

We wish you many years of service from your Cowon player, however, occasionally, errors can occur with the players, or they can be damaged. With that in mind, we are pleased to announce the new Cowon UK Repair Centre. Our repair team have actually travelled to Korea, location of the Cowon factory, to receive extensive training by the people who make them!

Accordingly, we have the expertise and facilities to repair any Cowon player - from the X5 to the S9 and many others. No matter if it's screen, battery, hard drive, or a fault that isn't immediately obvious, we handle repairs to these superb players inside and outside of their warranty period.

For all correspondence, you can contact us directly on this email address: repairs@cowonuk.com

We quote accurate pricing on all repairs on receipt of the player - this removes any ambiguity and ensures that there are no hidden costs. We do have some representative costs for common battery replacements on Cowon Players below:

• X5 Battery £40
• D2 Battery £35
• iAudio 7 Battery £35
• A2/A3 Battery £40

To send your player for repair:

Please contact repairs@cowonuk.com and we will issue you with a returns number and information to post your player, to allow us to provide a quote for repair.

Normally, we expect a 7 day turnaround from receipt of the player. In some cases, with older players or when spares need to be shipped from Korea, this can be longer. We will advise with your repair quotation.